Return Policy and Product Information
PRODUCT INFORMATION AND CARE
BRACELETS AND NECKLACES
All of our 14K Gold Filled pieces and semi-precious gems will tarnish if exposed to saltwater, chlorinated water, and some creams and chemicals. If you are gentle with your pieces, they will last.
14K GOLD-FILLED (hypoallergenic)
14K Gold Filled is a pressure bonded layer of gold that has 100 times more gold than plated jewelry. It is durable, won't chip or flake, is tarnish resistant, reasonably priced and a great alternative to "solid" gold jewelry. Our jewelry looks great and if taken care of properly, should last for many years!
925 STERLING SILVER
Sterling Silver by definition is .925 Silver. It is a great option for those who don't wear gold. Sterling Silver will tarnish from oxidation but with proper care and cleaning can be brought back to a shine.
Due to different batches of Organic Leather, the color and feel may vary slightly. All leather will soften the more it is worn.
To keep your leather necklaces in great condition we recommend hanging them up or laying them flat for storage. Store jewelry away from a sink, clear from any water, make-up or lotions.
Water can discolor some of our lighter leathers. For most cleaning needs, a slightly damp Magic Eraser will be efficient - even on suede.
If leather necklace gets bent, it can be flattened with a barely warm iron by covering ONLY the leather part of the choker with a towel or cloth and lightly steaming the leather part of the necklace; avoiding the Stones and the Clasp.
RETURN POLICY/ RESTRINGING FEE
Deo duPont Jewelry accepts unused items in their original condition and packaging within 14 days of purchase. The customer is responsible for all return shipping costs. We are not responsible for lost packages.
If an item breaks, within 3 months, we charge a $25 fee to repair plus shipping cost.
Please email us receipt and/or proof of purchase to email@example.com.
Any broken items after 3 months are not covered.
If you want to return your item, please first email us at firstname.lastname@example.org and we will give you our shipping address.